Ultimate Definition Of Getting Screwed By Chessbase!
Posted: Sat Aug 10, 2013 11:40 am
As anyone here other than newbies know- I have always defended chessbase. And their guis are all I have ever used except for Shredder 11. But I am not sure how far I can go. I counted up all my discs, and it is doubtful anyone has shelled out any more cash to them than I have over the years.
Be sure you understand this is not Albert's fault. A few years back when I was testing for CCRL- he got each of us free copies of Fritz 13 when it first came out. I had installed it and it worked fine on both my i5 4-Core systems. Then when I bought my Alienware 6-Core system, it would not let me activate it because it said I had already used the serial number twice. Albert at that time told me he would try and get me another serial no. that would work. I told him no, that I was going to go ahead and buy a new copy myself because there were a few minor issues with the older "free" one that I did not like.
So i bought a new Fritz 13 disc. from Chessbase USA. I installed it on the Alienware 6-Core system and it was fine. 3 or so weeks ago, because this Alienware cannot be beat (I love it) I bought a 2nd exactly like it. When I tried to install Fritz 13, it will not let me activate it because it says the "serial number is already in use".
Goddam right it is- on my first Alienware! And that is friggin it! Am I suppose to believe you are only allowed to use it one time. Do they think the world is full of nothing but goddam crooks. I mean, what am I supposed to do? Just for the hell of it, to see what they would say, I clicked on "buy an activation number". It fiddle-farts around like it is half ass looking- then says what I am looking for is 404- cannot be found. Yea- I suppose I might be able to email and get another number- if they even bothered to read it. The last 3 I never heard back from them. And if they did, what- I gotta wait a week or 2 to hear back from them?
This is insane- they are insane- and what used to be a fine company has turned for me into a 2-bit pile of horse shit! I mean, the free one activated TWICE- and that is twice as many times as the one I paid for will activate.
Why don't they tell the truth BEFORE you buy it- that the serial number is only good for one machine. Because they don't trust their customers- the people who feed their fat faces. How many you think they would sell then?
PLEASE NO ONE tell me how it activated 4 times for them. Don't care and don't want to hear the shit. I must have activated Fritz 11 a dozen times over the years with the same serial- and it is still activating.
They knew what would happen when I bought it- they knew I would not like that- so they were deceitful and did not tell me. In this case deceit is no better than a lie to my face- they can kiss my ass.
Excuse any typos. I'm so goddam mad I cannot imagine spelling anything right.
Be sure you understand this is not Albert's fault. A few years back when I was testing for CCRL- he got each of us free copies of Fritz 13 when it first came out. I had installed it and it worked fine on both my i5 4-Core systems. Then when I bought my Alienware 6-Core system, it would not let me activate it because it said I had already used the serial number twice. Albert at that time told me he would try and get me another serial no. that would work. I told him no, that I was going to go ahead and buy a new copy myself because there were a few minor issues with the older "free" one that I did not like.
So i bought a new Fritz 13 disc. from Chessbase USA. I installed it on the Alienware 6-Core system and it was fine. 3 or so weeks ago, because this Alienware cannot be beat (I love it) I bought a 2nd exactly like it. When I tried to install Fritz 13, it will not let me activate it because it says the "serial number is already in use".
Goddam right it is- on my first Alienware! And that is friggin it! Am I suppose to believe you are only allowed to use it one time. Do they think the world is full of nothing but goddam crooks. I mean, what am I supposed to do? Just for the hell of it, to see what they would say, I clicked on "buy an activation number". It fiddle-farts around like it is half ass looking- then says what I am looking for is 404- cannot be found. Yea- I suppose I might be able to email and get another number- if they even bothered to read it. The last 3 I never heard back from them. And if they did, what- I gotta wait a week or 2 to hear back from them?
This is insane- they are insane- and what used to be a fine company has turned for me into a 2-bit pile of horse shit! I mean, the free one activated TWICE- and that is twice as many times as the one I paid for will activate.
Why don't they tell the truth BEFORE you buy it- that the serial number is only good for one machine. Because they don't trust their customers- the people who feed their fat faces. How many you think they would sell then?
PLEASE NO ONE tell me how it activated 4 times for them. Don't care and don't want to hear the shit. I must have activated Fritz 11 a dozen times over the years with the same serial- and it is still activating.
They knew what would happen when I bought it- they knew I would not like that- so they were deceitful and did not tell me. In this case deceit is no better than a lie to my face- they can kiss my ass.
Excuse any typos. I'm so goddam mad I cannot imagine spelling anything right.