This doesn't surprise me. I feel the consumer line is where most people get burned.Robert Weck wrote:IBM notebooks had a very good reputation here in Germany. But with Lenovo this has changed a bit. At least the support seems to be worse than it was with IBM.Terry McCracken wrote:
It's too bad IBM did that. They were never big on small computers.
Regarding Dell: I am responsible for about 20-25 Dell Latitude (Dell's business line) notebooks here (i am working in an university as a sysadmin) and have very few problems with it. Two older D600 had problems with the Bluetooth module and a D510 had a defective display. So i can't say anything negative about the quality here!
Also the support is very good, but there seems to be some difference in the support for universities resp. business and the consumer line...
Robert
If he really wants a Dell, then I'll have to convince him to at least go through the business end. It may cost him more but it's better than getting a lemon.
Terry