Dragon 3.3 Released at KomodoChess.com

[JohnW]

Hallo Mark and Larry,

I would like to ask if one of you can write why I do not have the update to version 3.3.

Krzysztof Grzelak

I don't have access to it either though I purchased 3.2

[Stonker]

I still have no access to D3.3 either. Has Team Komodo/Dragon disabled their much quoted help email address? As previously stated, I just get instant auto bounce-backs, though I haven't tried recently, as I'm getting a little tired of it all. I'm disinclined to send proof of purchase with order number etc on this public forum. Komodo Team: please read your first post in this stream, re purchasers of D3.2 being entitled to the Dragon 3.3 upgrade. A little unlike them not to respond. FWIW: I have always had efficient, helpful and friendly exchanges with them in the past...

[lkaufman]

Regarding the issue of free upgrades from 3.2 to 3.3, it seems that this was only supposed to be for recent purchasers, but that condition was left off of the info I got for the announcement. So KomodoChess will honor any requests to update from 3.2 to 3.3 until Oct. 15, after that only for purchases made in Sept or Oct 2023. If you have requested an upgrade and haven't yet received it, I suggest you wait until Wednesday and if you still haven't received it send another email to komodochesshelp@gmail.com explaining your situation.

[Werewolf]

Regarding the issue of free upgrades from 3.2 to 3.3, it seems that this was only supposed to be for recent purchasers, but that condition was left off of the info I got for the announcement. So KomodoChess will honor any requests to update from 3.2 to 3.3 until Oct. 15, after that only for purchases made in Sept or Oct 2023. If you have requested an upgrade and haven't yet received it, I suggest you wait until Wednesday and if you still haven't received it send another email to komodochesshelp@gmail.com explaining your situation.

End of an era I guess.

Good luck with Torch.

[Stonker]

Thank you Komodo team: that sounds as reasonable as possible.
Unfortunately I am still not able to put in my upgrade request to your email address as my messages still bounce right back. I have no problem with my
emailing to anyone else. My Dragon 3.2 order number was #14316: hopefully that's enough information for you to activate the download. If not then please let me know.
Cheers,
M.W.

[lkaufman]

Thank you Komodo team: that sounds as reasonable as possible.
Unfortunately I am still not able to put in my upgrade request to your email address as my messages still bounce right back. I have no problem with my
emailing to anyone else. My Dragon 3.2 order number was #14316: hopefully that's enough information for you to activate the download. If not then please let me know.
Cheers,
M.W.

I was told that you should be able to download 3.3 from your account now. Anyone else having problems should try again to download from their account also, sometimes there are problems with emails.

[Alibaba]

Hello, i purchased Dragon 3.2 this spring and cannot update now to Version 3.3 for free.
The order nr was 14362.
Thanks you for your help....

Andreas Wutzke

[Rubinus]

Hello, i purchased Dragon 3.2 this spring and cannot update now to Version 3.3 for free.
The order nr was 14362.
Thanks you for your help....

Andreas Wutzke

I don't have anything either. My order number for version 3.2 was 14351.
Regards Pavel Háse

[JohnW]

Thank you Komodo team: that sounds as reasonable as possible.
Unfortunately I am still not able to put in my upgrade request to your email address as my messages still bounce right back. I have no problem with my
emailing to anyone else. My Dragon 3.2 order number was #14316: hopefully that's enough information for you to activate the download. If not then please let me know.
Cheers,
M.W.

I was told that you should be able to download 3.3 from your account now. Anyone else having problems should try again to download from their account also, sometimes there are problems with emails.

It still doesn't show in the list of Available Downloads.

[Stonker]

Thank you, Team Komodo: download done and dusted. A positive development tinged with sadness that so many years of the Lizard have come to an end. Hopefully 'Torch' will some day become available as a downloadable....?! Best wishes to you all.