Terry McCracken wrote:A friend of mine wants a second computer and has decided on a laptop.
He knows virtually nothing about computers.
I told him Toshiba was quality, but he wants a Dell, which made me cringe.
Some Toshibas have had heating problems and that pushed him back to Dell.
Anyway, to the experts here, how do I advice him on purchasing a laptop?
What do you suggest? IE Brand, CPU, Ram, OS, Waranty et al.
Terry
Hi Terry,
When I buy a Laptop, I look at the hardware specs (warranty, processor, memory, etc) 1st. Then 2nd I look at the Brand, 3rd I try them out for feel (heat, weight, keyboard, feel, etc ...), 4th I look at price because I always want the best deal for my dollar, I normally do not do mail order (Dell), I tried that once and got burned (Most of you know that). I do take into consideration Customer service. IBM has one of the best, but so does Toshiba. I have never had to use HP customer service and I find that a good thing. Dell on the other have has very poor Customer Service (Consumer Side) unless you order from their Business side. Dell's business side has very good customer service, 2nd only to IBM.
Once I have made up my mind which to buy, I take it home Back it up and format it on day one, Built it to my likes and now have a juck free system (No crapware). Then I even backup my image so if anything goes wrong I can re-image it instead of building it all over again.
PS: Since most new Laptops come with Windows Vista and are Core2Duo's, try to make sure you get the 64-bit version of Vista and Ultimate if you can. Most Core2Duo Laptops come with 32-bit Vista forcing the user to upgrade at some point to take advantage of what will be coming down the road.